Test Your Chat Agent with Pretend Customers
Before each update of your chatbot goes live, it runs hundreds of realistic practice conversations against it and show you where it failed.
- Pilot the plan to start small
- Inspected before it goes live
- Monthly or every 3 months, or yearly
- 1–3 days build time, once your material is in
What you get
- Practice customer library built from your chat logs
- Safe test copy of your chat agent that cannot touch real bookings or orders
- Check that confirms each booking, sale or request really went through
- Automatic check before each update goes live
- Place to read the conversations that went wrong
- AI summary of new failure patterns per release
How your order runs, after you choose a plan
Questionnaire
You answer a short questionnaire about your business, your goals and what this service needs.
Five sample concepts
We prepare five sample assistants from your answers, each with its own personality, greeting and look.
You choose or mix
Pick one, or tell us what to take from two of them.
Upload your material
Send what this service works from — files, data, access or material, depending on the service. We use only what you give us.
We build it
Our specialist AI team builds the complete service from your choice and your material.
Quality inspector
An automated inspector checks the work. Anything that fails is rebuilt before you see it.
Live
Your assistant goes live on your website and the other places this service names.
The five samples usually arrive within minutes. Each service's build time is counted from the day your questionnaire and material are complete.
How it works
What it does for you, every day, once it is live.
- 1Runs practice conversations each time your chat agent changes
- 2Plays customers who change their mind, phrase oddly or get annoyed
- 3Checks your system's records to confirm the goal was completed
- 4Blocks releases that do worse than before
Connects to
Connected to the tools you already use.
How we deliver it
Choose your plan
Every plan includes the complete service. A bigger plan includes more usage.
Pilot
Start small- The complete service is included in this plan.
- Less than $2 a day
- Included every month — Simulated conversations: 100More when you need it: $17 for 50 extra ($0.34 each)
- 2 care rounds a month — changes, fixes and help
- Assistant: up to 40 chats a day
Start
- The complete service is included in this plan.
- Less than $4 a day
- Included every month — Simulated conversations: 300More when you need it: $17 for 50 extra ($0.34 each)
- 2 care rounds a month — changes, fixes and help
- Assistant: up to 100 chats a day
Growth
Recommended- The complete service is included in this plan.
- Less than $7 a day
- Included every month — Simulated conversations: 800More when you need it: $17 for 50 extra ($0.34 each)
- 2 care rounds a month — changes, fixes and help
- Assistant: up to 300 chats a day
Scale
- The complete service is included in this plan.
- Included every month — Simulated conversations: 2,000More when you need it: $17 for 50 extra ($0.34 each)
- 2 care rounds a month — changes, fixes and help
- Assistant: up to 1,000 chats a day
Bigger than Scale? Enterprise is quoted after a free assessment.
- Built on your business — your data, rules and tools — by our specialist AI team, not a generic template.
- Every delivery passes our quality checks before you see it: tested, working and documented.
- On every plan: we keep it live and running, improve it each month from its own results, and your monthly care rounds cover changes, fixes and help.
Included in the price
- The service built for your business and running (or delivered)
- Changes after delivery: rounds of care included
Extras
Tick what you want on top; the total updates as you go.
What we need from you
We use only what you give us — we never invent your details.
- Which chat agent or platform do you use?
- What goals should customers complete in chat?
- Can we get sandbox access to booking or order tools?
- Can we read anonymised past chats?
- How do you release changes today?
Your data stays yours.
The promise, in plain words — and each part is built into how we work, not just written here.
Encrypted, per customer
Everything you send us is encrypted with keys that belong to your account alone.
Used only for your service
Your files and answers are used to build your service — never for another customer's work.
No outside AI without approval
Data you mark confidential is not sent to any outside AI service we have not approved. By default it is handled only by our own tools.
Delete everything, any time
From your account you can delete everything you sent us and everything built from it. Your keys are destroyed, so even backups become unreadable, and you get a deletion receipt. Only the invoice records that accounting law requires are kept.
Add-ons & upgrades
Start with the build, then add what you need — anytime.
Built for your sector
Ready to see it built on your business?
Start with the Pilot plan — the complete service, built on your business and run for you. Move up when you need more.