The controller is VisionGuard Services, a sole trader. For anything about your data (access, correction, deletion, objection, a copy) write to hello@visionguardservices.online.
| Your name, email, company and country | To create your account, issue your invoice, and reach you about your order. Supplied by you at registration. |
| Your order and delivery history | To show your services in your dashboard, to deliver them, and to keep the accounting records a business is required to keep. |
| The business details you type into the intake | To build your deliverable from your own information rather than from guesses. Used for that and nothing else. |
| Files you send for your order (data, documents, images, audio) | To build what you ordered — for example, to train a model on your own data. Used for that and nothing else. You can remove any file from your dashboard at any time, and they are deleted with your account. |
| Contact details you give in the chat assistant | If you write your email or phone number in the chat, we keep it with the last few lines of what you asked, so that a person can get back to you. Ask and we delete it. |
| A password-reset request | The email you entered and when, so that we can send you a reset link. Removed with your account. |
| A session cookie and your language preference | To keep you logged in and to show the site in the language you chose. No advertising or cross-site tracking cookies are set by us. |
The free website check. When you check a website, we fetch its public pages the way an ordinary visitor would, following its robots.txt, and keep the result for 24 hours so a repeat check of the same site costs nothing. The result is stored against the website, not against you. To limit how many checks can be run, your IP address is used only in memory and in scrambled form, and is never stored with the result.
Concierge memory. When you are signed in, the assistant keeps the needs, goals and preferences you tell it, and a one-line summary of each conversation, so it does not ask you again. You see them in your dashboard and can remove any item, or all of them, at any time; they are included when you download your data and erased when you delete your account. The summary is written by an AI model after the conversation; card numbers and passwords are never kept.
Some of these providers process data outside the European Economic Area. Where they do, the transfer relies on an adequacy decision (such as the EU-US Data Privacy Framework for certified US companies) or on the European Commission standard contractual clauses in the provider's terms. DeepSeek processes data in China, for which there is no adequacy decision: it receives only the non-confidential parts of your brief, never your files or the answers you mark confidential.
Account and order data: while your account exists. Invoices and accounting records: six years, as the law requires. Files and questionnaire answers: with their order until you remove them or close your account. Contact details left in the chat: until you ask us to delete them.
You can ask for access to your data, correction, deletion, restriction, a portable copy (also available as a download in your dashboard), or object to processing based on legitimate interest, and you can withdraw consent at any time. Write to hello@visionguardservices.online; we answer within one month. Deleting your account removes your personal data, except the invoice records the law requires us to keep.
If you think we have not handled your data properly, you can complain to your local data-protection authority.
We make no decisions about you based solely on automated processing that have legal or similarly significant effects.
We use only strictly necessary cookies: see the Cookies page for the full list.
Passwords are stored only as a one-way hash and we never see them. Repeated wrong passwords lock an account for a while, and resetting a password signs you out everywhere else. Your delivered files are served only to your own logged-in session. We do not hold a formal security certification, and we will not claim one: if your procurement requires an audited vendor, we are not the right supplier and we would rather tell you now.
| Trading as | VisionGuard Services |
| Legal form | Sole trader |
| Activity | Digital services for businesses — websites, AI assistants, automation and related services — built and run online. |
| Contact | hello@visionguardservices.online |
Full legal identification of the provider is given on every fiscal invoice and, on request, to authorities or to customers with a legitimate interest: write to hello@visionguardservices.online.