Photo-Based Help for Product Problems
For businesses whose customers struggle to describe what is wrong with a product. Customers send a photo, the AI compares it with your manuals and known issues, checks warranty status and suggests the next step. Anything that could be a safety concern goes straight to a person.
- Pilot the plan to start small
- Inspected before it goes live
- Monthly or every 3 months, or yearly
- 3–5 days build time, once your material is in
What you get
- Photo upload in your chat, email or help desk
- AI photo check that knows your product problems
- AI that finds answers in your manuals and guides
- Warranty lookup from your order system
- Hand-off to a specialist for safety or unclear cases
- Overview of the most common problems
How your order runs, after you choose a plan
Questionnaire
You answer a short questionnaire about your business, your goals and what this service needs.
Five sample concepts
We prepare five sample setups from your answers, each telling you what the cameras find in a different way — an instant alert, a daily report, a live screen and more.
You choose or mix
Pick one, or tell us what to take from two of them.
Upload your material
Send what this service works from — files, data, access or material, depending on the service. We use only what you give us.
We build it
Our specialist AI team builds the complete service from your choice and your material.
Quality inspector
An automated inspector checks the work. Anything that fails is rebuilt before you see it.
Live
Your image check starts flagging what you asked for, with a snapshot, the time and the place.
The five samples usually arrive within minutes. Each service's build time is counted from the day your questionnaire and material are complete.
How it works
What it does for you, every day, once it is live.
- 1Looks at customer photos and matches them to known product issues
- 2Finds the right fix in your manuals and guides
- 3Checks warranty status from order details
- 4Sends possible safety issues straight to a specialist
Connects to
Connected to the tools you already use.
How we deliver it
Choose your plan
Every plan includes the complete service. A bigger plan includes more usage.
Pilot
Start small- The complete service is included in this plan.
- Less than $4 a day
- Included every month — Photos checked: 100More when you need it: $36 for 50 extra ($0.72 each)
- 2 care rounds a month — changes, fixes and help
Start
- The complete service is included in this plan.
- Less than $7 a day
- Included every month — Photos checked: 300More when you need it: $36 for 50 extra ($0.72 each)
- 2 care rounds a month — changes, fixes and help
Growth
Recommended- The complete service is included in this plan.
- Included every month — Photos checked: 800More when you need it: $36 for 50 extra ($0.72 each)
- 2 care rounds a month — changes, fixes and help
Scale
- The complete service is included in this plan.
- Included every month — Photos checked: 2,000More when you need it: $36 for 50 extra ($0.72 each)
- 2 care rounds a month — changes, fixes and help
Bigger than Scale? Enterprise is quoted after a free assessment.
- Built on your business — your data, rules and tools — by our specialist AI team, not a generic template.
- Every delivery passes our quality checks before you see it: tested, working and documented.
- On every plan: we keep it live and running, improve it each month from its own results, and your monthly care rounds cover changes, fixes and help.
Included in the price
- The service built for your business and running (or delivered)
- Findings sent to you as alerts or a morning summary
- Changes after delivery: rounds of care included
What we need from you
We use only what you give us — we never invent your details.
- Which products should it cover?
- Can you share manuals and photos of common issues?
- Where are warranty and order records?
- Who handles escalated cases?
- Which channels do customers send photos through?
Your data stays yours.
The promise, in plain words — and each part is built into how we work, not just written here.
Encrypted, per customer
Everything you send us is encrypted with keys that belong to your account alone.
Used only for your service
Your files and answers are used to build your service — never for another customer's work.
No outside AI without approval
Data you mark confidential is not sent to any outside AI service we have not approved. By default it is handled only by our own tools.
Delete everything, any time
From your account you can delete everything you sent us and everything built from it. Your keys are destroyed, so even backups become unreadable, and you get a deletion receipt. Only the invoice records that accounting law requires are kept.
Add-ons & upgrades
Start with the build, then add what you need — anytime.
Built for your sector
Ready to see it built on your business?
Start with the Pilot plan — the complete service, built on your business and run for you. Move up when you need more.