Find What Makes Customers Need Help
For businesses whose customers keep getting stuck at the same points. The AI joins your support conversations with how people use your site or product to show exactly where they get confused. You get a ranked list of fixes to the product or help content.
- Pilot the plan to start small
- Inspected before it goes live
- Monthly or every 3 months, or yearly
- 2–4 days build time, once your material is in
What you get
- Connecting your support messages to your website or app visitor data
- AI map of where customers get stuck before contacting you
- AI estimate of the support time each problem costs
- Ranked list of fixes for your site, product and help pages
- Live overview screen of problem spots
- Weekly summary email
How your order runs, after you choose a plan
Questionnaire
You answer a short questionnaire about your business, your goals and what this service needs.
Five sample concepts
We prepare five sample dashboards from your answers, each showing your numbers in a different way.
You choose or mix
Pick one, or tell us what to take from two of them.
Upload your material
Send what this service works from — files, data, access or material, depending on the service. We use only what you give us.
We build it
Our specialist AI team builds the complete service from your choice and your material.
Quality inspector
An automated inspector checks the work. Anything that fails is rebuilt before you see it.
Live
Your dashboard opens from your account and updates on a schedule.
The five samples usually arrive within minutes. Each service's build time is counted from the day your questionnaire and material are complete.
How it works
What it does for you, every day, once it is live.
- 1Links new support contacts to the page or step before them
- 2Spots friction points causing repeat contacts
- 3Estimates the support effort each friction point causes
- 4Updates the ranked fix list weekly
Connects to
Connected to the tools you already use.
How we deliver it
Choose your plan
Every plan includes the complete service. A bigger plan includes more usage.
Start
- The complete service is included in this plan.
- Less than €2 a day
- Included every month — Friction reports: 2More when you need it: €9 for 1 extra (€9.00 each)
- 2 care rounds a month — changes, fixes and help
Growth
Recommended- The complete service is included in this plan.
- Less than €2 a day
- Included every month — Friction reports: 4More when you need it: €9 for 1 extra (€9.00 each)
- 2 care rounds a month — changes, fixes and help
Scale
- The complete service is included in this plan.
- Less than €3 a day
- Included every month — Friction reports: 8More when you need it: €9 for 1 extra (€9.00 each)
- 2 care rounds a month — changes, fixes and help
Bigger than Scale? Enterprise is quoted after a free assessment.
- Built on your business — your data, rules and tools — by our specialist AI team, not a generic template.
- Every delivery passes our quality checks before you see it: tested, working and documented.
- On every plan: we keep it live and running, improve it each month from its own results, and your monthly care rounds cover changes, fixes and help.
Included in the price
- The service built for your business and running (or delivered)
- A live dashboard on your own data
- Your files, sheet or system connected
- A plain-words summary each time it updates
- Changes after delivery: rounds of care included
Extras
Tick what you want on top; the total updates as you go.
What we need from you
We use only what you give us — we never invent your details.
- Which help desk and analytics tools do you use?
- Who owns product or site changes?
- What does a support contact cost you roughly?
- Which journeys matter most?
- Can we link tickets to user accounts?
Your data stays yours.
The promise, in plain words — and each part is built into how we work, not just written here.
Encrypted, per customer
Everything you send us is encrypted with keys that belong to your account alone.
Used only for your service
Your files and answers are used to build your service — never for another customer's work.
No outside AI without approval
Data you mark confidential is not sent to any outside AI service we have not approved. By default it is handled only by our own tools.
Delete everything, any time
From your account you can delete everything you sent us and everything built from it. Your keys are destroyed, so even backups become unreadable, and you get a deletion receipt. Only the invoice records that accounting law requires are kept.
Add-ons & upgrades
Start with the build, then add what you need — anytime.
Built for your sector
Ready to see it built on your business?
Start with the Pilot plan — the complete service, built on your business and run for you. Move up when you need more.