Answer Comments and DMs Automatically
For businesses drowning in comments and direct messages. The AI reads each one, answers common questions from your own information, and passes anything unclear or sensitive to the right person on your team.
- Pilot the plan to start small
- Inspected before it goes live
- Monthly or every 3 months, or yearly
- 2–5 days build time, once your material is in
What you get
- AI reply assistant for comments and direct messages
- Answer library built from your FAQs, prices and policies
- Safety check so anything the AI is unsure about goes to a person
- Team inbox with queues for sales, support and complaints
- Rules for what the AI may and may not answer
- Weekly report on questions answered and common topics
How your order runs, after you choose a plan
Questionnaire
You answer a short questionnaire about your business, your goals and what this service needs.
Five sample concepts
We prepare five sample assistants from your answers, each with its own personality, greeting and look.
You choose or mix
Pick one, or tell us what to take from two of them.
Upload your material
Send what this service works from — files, data, access or material, depending on the service. We use only what you give us.
We build it
Our specialist AI team builds the complete service from your choice and your material.
Quality inspector
An automated inspector checks the work. Anything that fails is rebuilt before you see it.
Live
Your assistant goes live on your website and the other places this service names.
The five samples usually arrive within minutes. Each service's build time is counted from the day your questionnaire and material are complete.
How it works
What it does for you, every day, once it is live.
- 1Reads every new comment and direct message across connected accounts
- 2Answers routine questions from your own FAQs, prices and policies
- 3Sends anything uncertain or sensitive to the right team member
- 4Learns from your team's replies to handle more over time
Connects to
Connected to the tools you already use.
How we deliver it
Choose your plan
Every plan includes the complete service. A bigger plan includes more usage.
Pilot
Start small- The complete service is included in this plan.
- Less than $2 a day
- Included every month — Replies to customers: 100More when you need it: $9 for 50 extra ($0.18 each)
- 2 care rounds a month — changes, fixes and help
- Assistant: up to 40 chats a day
Start
- The complete service is included in this plan.
- Less than $2 a day
- Included every month — Replies to customers: 300More when you need it: $9 for 50 extra ($0.18 each)
- 2 care rounds a month — changes, fixes and help
- Assistant: up to 100 chats a day
Growth
Recommended- The complete service is included in this plan.
- Less than $3 a day
- Included every month — Replies to customers: 800More when you need it: $9 for 50 extra ($0.18 each)
- 2 care rounds a month — changes, fixes and help
- Assistant: up to 300 chats a day
Scale
- The complete service is included in this plan.
- Less than $6 a day
- Included every month — Replies to customers: 2,000More when you need it: $9 for 50 extra ($0.18 each)
- 2 care rounds a month — changes, fixes and help
- Assistant: up to 1,000 chats a day
Bigger than Scale? Enterprise is quoted after a free assessment.
- Built on your business — your data, rules and tools — by our specialist AI team, not a generic template.
- Every delivery passes our quality checks before you see it: tested, working and documented.
- On every plan: we keep it live and running, improve it each month from its own results, and your monthly care rounds cover changes, fixes and help.
Included in the price
- The service built for your business and running (or delivered)
- An AI chat assistant on your site, answering from your own facts
- Hands over to your phone, WhatsApp or booking link when unsure
- Changes after delivery: rounds of care included
Extras
Tick what you want on top; the total updates as you go.
What we need from you
We use only what you give us — we never invent your details.
- Which social accounts receive messages?
- What are your most common customer questions?
- Which topics must always go to a human?
- Who handles sales, support and complaints?
- What are your opening hours and reply times?
Your data stays yours.
The promise, in plain words — and each part is built into how we work, not just written here.
Encrypted, per customer
Everything you send us is encrypted with keys that belong to your account alone.
Used only for your service
Your files and answers are used to build your service — never for another customer's work.
No outside AI without approval
Data you mark confidential is not sent to any outside AI service we have not approved. By default it is handled only by our own tools.
Delete everything, any time
From your account you can delete everything you sent us and everything built from it. Your keys are destroyed, so even backups become unreadable, and you get a deletion receipt. Only the invoice records that accounting law requires are kept.
Add-ons & upgrades
Start with the build, then add what you need — anytime.
Built for your sector
Ready to see it built on your business?
Start with the Pilot plan — the complete service, built on your business and run for you. Move up when you need more.