Sentiment-Adaptive Retention Bot
For businesses whose chat or support sometimes faces frustrated customers. The AI notices when a customer is getting upset, softens its tone, offers a fitting fix from their account, and brings in a person before things escalate.
- Pilot the plan to start small
- Inspected before it goes live
- Monthly or every 3 months, or yearly
- 2–4 days build time, once your material is in
What you get
- AI chat assistant that spots frustrated customers
- Checks the customer's account to find a fitting fix
- Approved recovery offer list
- Hand-off to a person, with a short summary
- Weekly report on what upsets customers
- Tone guidelines matched to your brand
How your order runs, after you choose a plan
Questionnaire
You answer a short questionnaire about your business, your goals and what this service needs.
Five sample concepts
We prepare five sample assistants from your answers, each with its own personality, greeting and look.
You choose or mix
Pick one, or tell us what to take from two of them.
Upload your material
Send what this service works from — files, data, access or material, depending on the service. We use only what you give us.
We build it
Our specialist AI team builds the complete service from your choice and your material.
Quality inspector
An automated inspector checks the work. Anything that fails is rebuilt before you see it.
Live
Your assistant goes live on your website and the other places this service names.
The five samples usually arrive within minutes. Each service's build time is counted from the day your questionnaire and material are complete.
How it works
What it does for you, every day, once it is live.
- 1Notices rising frustration from what customers write
- 2Adjusts tone and offers a fix based on the account
- 3Passes to a person at the right moment, with notes
- 4Reports common frustration causes weekly
Connects to
Connected to the tools you already use.
How we deliver it
Choose your plan
Every plan includes the complete service. A bigger plan includes more usage.
Pilot
Start small- The complete service is included in this plan.
- Less than €2 a day
- Included every month — Chat replies: 300More when you need it: €9 for 150 extra (€0.06 each)
- 2 care rounds a month — changes, fixes and help
- Assistant: up to 40 chats a day
Start
- The complete service is included in this plan.
- Less than €2 a day
- Included every month — Chat replies: 800More when you need it: €9 for 150 extra (€0.06 each)
- 2 care rounds a month — changes, fixes and help
- Assistant: up to 100 chats a day
Growth
Recommended- The complete service is included in this plan.
- Less than €3 a day
- Included every month — Chat replies: 2,000More when you need it: €9 for 150 extra (€0.06 each)
- 2 care rounds a month — changes, fixes and help
- Assistant: up to 300 chats a day
Scale
- The complete service is included in this plan.
- Less than €6 a day
- Included every month — Chat replies: 5,000More when you need it: €9 for 150 extra (€0.06 each)
- 2 care rounds a month — changes, fixes and help
- Assistant: up to 1,000 chats a day
Bigger than Scale? Enterprise is quoted after a free assessment.
- Built on your business — your data, rules and tools — by our specialist AI team, not a generic template.
- Every delivery passes our quality checks before you see it: tested, working and documented.
- On every plan: we keep it live and running, improve it each month from its own results, and your monthly care rounds cover changes, fixes and help.
Included in the price
- The service built for your business and running (or delivered)
- An AI chat assistant on your site, answering from your own facts
- Visitors who want a call back are captured for you
- Hands over to your phone, WhatsApp or booking link when unsure
- Changes after delivery: rounds of care included
Extras
Tick what you want on top; the total updates as you go.
What we need from you
We use only what you give us — we never invent your details.
- Which chat or support tool do you use?
- What recovery offers are allowed?
- When should a person step in?
- How do we look up customer accounts?
Your data stays yours.
The promise, in plain words — and each part is built into how we work, not just written here.
Encrypted, per customer
Everything you send us is encrypted with keys that belong to your account alone.
Used only for your service
Your files and answers are used to build your service — never for another customer's work.
No outside AI without approval
Data you mark confidential is not sent to any outside AI service we have not approved. By default it is handled only by our own tools.
Delete everything, any time
From your account you can delete everything you sent us and everything built from it. Your keys are destroyed, so even backups become unreadable, and you get a deletion receipt. Only the invoice records that accounting law requires are kept.
Add-ons & upgrades
Start with the build, then add what you need — anytime.
Built for your sector
Ready to see it built on your business?
Start with the Pilot plan — the complete service, built on your business and run for you. Move up when you need more.